top of page

RBZ  20 Week
SMALL TALK TRAINING CURRICULUM 
閒聊技巧培訓

Welcome to

#RBZ_ENGLISH's Small Talk Training Course,

designed to enhance your conversational skills in professional settings. This course is specifically tailored for professionals who aim to improve their ability to engage in effective small talk, a crucial skill for building relationships, networking, and creating positive impressions in the business world.

COURSE OBJECTIVES: 

  • Develop Confidence: Overcome nervousness and build the confidence needed to engage in small talk effortlessly.

  • Master Key Skills: Learn the essential techniques of active listening, asking open-ended questions, and finding common ground.

  • Cultural Sensitivity: Understand and adapt to cultural differences in small talk to interact effectively with a global audience.

  • Professional Contexts: Apply small talk skills in various professional scenarios, including meetings, networking events, and virtual communications.

  • Build Relationships: Learn how to maintain and deepen professional relationships through effective follow-up and ongoing communication.

Week 1: Introduction to Small Talk in Business

  • Importance of small talk in professional settings

  • Overview of the course

  • Initial self-assessment and goal setting

Week 2:

Building Confidence

  • Techniques to overcome nervousness

  • Practicing body language and tone

  • Ice-breaker activities

Week 3: Greeting & Introducing Yourself

  • Appropriate greetings in different cultures

  • Crafting a compelling self-introduction

  • Role-playing introductions

Week 4: Topics for Small Talk

  • Identifying safe and appropriate topics

  • Current events, weather, and shared interests

  • Avoiding controversial or sensitive topics

Week 5: Active Listening Skills

  • Techniques for active listening

  • Demonstrating interest and engagement

  • Paraphrasing and summarizing

Week 6: Asking Open-Ended Questions

  • Importance of open-ended questions in small talk

  • Formulating effective questions

  • Practicing with peers

Week 7: Finding Common Ground

  • Techniques for discovering shared interests

  • Bridging professional and personal topics

  • Role-playing finding common ground

Week 8: Networking Events & Conferences

  • Strategies for initiating small talk in large gatherings

  • Approaching groups and joining conversations

  • Practicing networking scenarios

Week 9: Virtual Small Talk

  • Adapting small talk for virtual meetings

  • Overcoming the challenges of digital communication

  • Role-playing virtual introductions

Week 10: Cultural Sensitivity in Small Talk

  • Understanding cultural differences

  • Adapting small talk strategies for a global audience

  • Case studies and discussions

Week 11: Small Talk in Meetings

  • Using small talk to build rapport before meetings

  • Transitioning from small talk to business topics

  • Practicing pre-meeting conversations

Week 12: Follow-Up & Building Relationships

  • Techniques for maintaining relationships after initial meetings

  • Crafting follow-up emails and messages

  • Discussing case studies of effective follow-up

Week 13: Handling Difficult Conversations

  • Strategies for navigating awkward or difficult small talk

  • De-escalation techniques

  • Role-playing challenging scenarios

Week 14: Professional Etiquette & Manners

  • Understanding business etiquette

  • Politeness and formality in small talk

  • Practicing good manners in conversation

Week 15: Small Talk with Senior Executives

  • Adapting small talk for senior management

  • Showing respect and professionalism

  • Practicing executive-level small talk

Week 16: Small Talk for Team Building

  • Using small talk to enhance team cohesion

  • Ice-breakers and team-building activities

  • Role-playing team interactions

Week 17: Feedback & Self-Assessment

  • Techniques for giving and receiving feedback

  • Conducting self-assessments to improve small talk skills

  • Peer review and constructive criticism

Week 18: Advanced Small Talk Techniques

  • Using humor appropriately

  • Storytelling in small talk

  • Practicing advanced techniques

Week 19: Review & Practice

  • Reviewing key concepts and skills from the course

  • Extensive role-playing and real-life simulations

  • Group feedback sessions

Week 20: Final Assessment & Graduation

  • Final role-play assessments

  • Personalized feedback and improvement plans

  • Graduation ceremony and certification

Small talk is more than just idle chatter; it is a powerful tool for establishing rapport, fostering trust, and creating a positive professional image. Whether you are networking at a conference, easing into a business meeting, or connecting with colleagues, the ability to engage in small talk can set the tone for more meaningful and productive interactions.

​

#RBZ_ENGLISH CEO,

Rei Amilcar

bottom of page